What is your cancellation policy?

  • At least 1 week before tour: full refund
  • Date changes must be made more than 48 hours in advance of your tour. You can then reschedule once at no additional cost or fees.
  • Cancellations within 24 hours of the tour are considered no-shows and are not refundable. However, tickets are fully transferable to another party; just provide them the first and last name on your booking, and they may attend in your place. Same WAIVER OF LIABILITY AND INDEMNIFICATION AGREEMENT APPLIES. If you must cancel, as a courtesy we will try to reschedule at OUR convenience.
Where is the meeting point?

Both tours meet near downtown historic St. Augustine. After your reservation is made, you will receive a confirmation message with maps and exact address of our meeting location.

Can children come on this tour?

All guests have to be 21+ years of age to attend the Ale Trail. Children can most certainly join the Not Just a Chocolate Tour!.

What should I bring with me to the tour?

Valid US ID or passport (for international guests) for the Ale Trail Tour, as we will be checking them before the tour. You do not need any printed tickets. Otherwise, wear comfortable walking shoes and bring your enthusiasm for history!

Is the tour handicap accessible?

Yes, all of our stops on both tours are handicap accessible. If you have a wheelchair, please note that some of the streets we will be traveling on are cobblestone.

What if I don’t drink beer?

If you don’t like beer but still want to join the tour with your friends or family, we will have a wine and/or cider option at each of our beer stops. They will be a single drink and not flights, but you will be able to imbibe with the rest of us!

What if I have dietary restrictions?

We can only accommodate vegetarian diets on the Ale Trail and nut free options on the Not Just a Chocolate Tour. We cannot accommodate vegan, kosher, dairy allergies, sugar free or gluten-free restrictions.

Can I tip my tour guide?

Bartender/server gratuities are already included in the tour price. While it’s never expected, if you enjoyed your tour and want to give a tip to your tour guide, please do! Most guidebooks and American Express suggest 20% of the full tour price. There is even an option to tip your guide while booking a tour.

Do you offer private tours?

If you have a group larger than 8 or need a private guide for a special event, please give us a call at +1 (904) 599-7432.

Can I choose which beers I try on the Ale Trail Tour?

You just have to sit back and relax. We have a handpicked selection of local craft beer curated by our beer expert guides and brewers.

Can I choose which sweets I try on the Not Just a Chocolate Tour?

You just have to sit back and relax. We have a handpicked selection of local treats curated by chocolatiers, bakers, and our local guides.

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